Iske van den Berg - "Overall I found the course to be outstanding - thank you very much for a well thought through curriculum and excellent study material." Beverley Cunliffe - "The amount I have learned in a very short space of time is amazing." Luvo Ntezo, Sommelier of the Year 2008 - "The website is well designed and you are kept well informed. Great attention to detail by staff. World Class!" Linda Engelsman - "I have found the GetSmarter online learning model to be very professional and the discussion forum to be extremely helpful. " Miranda Majiet - "I really love the setup, it was most convenient to be able to communicate with staff if you have problems. The response was excellent!" Pat Gee - "Where and when it matters, a lot of thought has obviously gone into the preparation of the course material." Sonya McManus - "The delivery of the course was top-notch! I was impressed by the support, following up and general efficiency of the online method." Nana Kelly - "The GetSmarter is an impressive system, well designed and easy to follow." Hilary Clark - "I think that it delivers an excellent system enabling those who cannot attend courses personally." Vicky Vaughan - "Excellent! I have recommended GetSmarter to a number of friends. I have found the structure to be very user friendly." Beverley Cunliffe - "As a virtual newcomer to online distance learning I am finding the whole experience uplifting" Lindi Bhembe - "The course material is very informative. I think it covers everything a small-business person needs to know about running a successful business." Hannelore Harms - "GetSmarter delivery model is outstanding; it is opening a new way of extending knowledge in your own time at home. " Rhona Saayman - "Your e-learning facilities are of a high standard and I am pretty sure that your \"behind-the-scenes\" is very well organized. " Colette Maasdorp - "Excellent support and although its distance learning it feel as if your lecturer is just next door!" Joan du Plessis - "This is by far the best way to complete a course. It suits me to study in the time available to me." Rose Stapleton - "This course has exceeded my expectations with regards to content and ease of use. Well done and thank you." Corrie van Schalkwyk - "Getsmarter is a professional training institute and I have not stopped speaking to colleagues about the excellent service I have received so far." Pieta Compaan - "The administrative support is absolutely great! The staff are very helpful, give good and constructive comment that enhances my learning." Des Jackson - "Material was very well written and so relevant. It is obvious that a lot of work has gone into preparing the course." Annelie Wada - "Overall an excellent course! Love the discussion board especially. Love to hear first hand stories from other students, their experience is invaluable" Nicola Slater - "The support from GetSmarter staff is exceptional, professional and friendly too. Excellent!" Laura Brewer - "I enjoyed the course. Getsmarter has done a fantastic job of facilitating the distance learning." Pieta Compaan - "The GetSmarter online learning module is very convenient as I can do it when it suits me."

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UCT Guest House Management | Short Course

490

Students have
completed this course

Registrations close: Course begins: Cost:	13 August 2010 23 August 2010 R5,250 (excl. VAT)

University of Cape Town

The course in a nutshell:

10-week part-time course presented through online distance learning
Ideal for existing and prospective guest house managers and owners
Highly practical, with several assignments completed during the course
Continuous assistance, monitoring and guidance is provided by the Course Convener and Course Coordinator
Includes additional modules on website planning and eMarketing
For student feedback, please click here
Click here to see this course in the media

Course modules:

Module 1    Understanding the tourism industry
Module 2    Planning stages
Module 3    Financial management
Module 4    Legal requirements
Module 5    The physical guest house
Module 6    Communication and customer service
Module 7    General management
Module 8    Day-to-day operations
Module 9    Understanding marketing
Module 10 Website planning and eMarketing

Who should attend this course?

This course has been designed for both current and prospective owners and managers of guest houses, backpackers, boutique hotels, self-catering and bed & breakfast establishments.

Prospective owners will benefit from the essential practical knowledge required for both planning and establishing a guest house.
Existing managers will benefit from the in-depth knowledge on industry best practices and requirements in marketing, law, service, administration, operation and management.

For more details, please contact:

Contact person: Abby
Telephone: +27 (0)21 685 4775
Email: abby@getsmarter.co.za

Our students say...

GetSmarter Online Short Courses - Feedback

Click here to see what our past students say about this course.

Meet Corine van Dyk

Corine van Dyk is the Course Convener for the University of Cape Town Guest House Management course. Click here for more information on Corine.